Course Outline

BSB30101- CERTIFICATE II IN BUSINESS

CODE	DESCRIPTION
BSBCMN105a	Use business equipment
Bsbcmn202a	Organise and complete daily work activities
bsbcmn203a	Communicate in the workplace
bsbcmn204a	Work effectively with others
bsbcmn205a	Use business technology
bsbcmn206a	Process and maintain workplace information
bsbcmn207a	Prepare and process financial/business documents
bsbcmn208a	Deliver a service to customers
bsbcmn209a	Provide information to clients
bsbcmn211a	Participate in workplace safety procedures
bsbcmn212a	Handle mail
bsbcmn213a	Produce simple word processed documents
bsbcmn214a	Create and use simple spreadsheets

The training plan is a very important document. It helps us determine what training is required in the workplace, how the training is going to be delivered and sets a timeline for the completion of units. If circumstances change and you need to modify the training plan, always talk with your trainer.

Specialised Training Services provide training through User Choice, for employers who want the training delivered in their own workplace.

We provide assistance and mentoring for workbased training;
We provide one-on-one training for any areas that the employer does not want to train in themselves;
We provide self paced units to re-enforce competencies as required.
The STS trainer comes into the workplace and does hands-on practical training.

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