ICA40205 - Certificate IV in Information Technology
                                                (Client Support)

Prerequisites:

Must have skills equivalent to the following units of competency.

BSBCMN106A   Follow workplace safety procedures

ICAD2012A        Design organisational documents using computing packages

ICAU1128A        Operate a personal computer

ICAU2005A        Operate computer hardware

ICAU2006A        Operate computing packages

ICAU2013A        Integrate commercial computing packages

ICAU2231A        Use computer operating system

ICAW2001A       Work effectively in an IT environment

ICAW2002A       Communicate in the workplace

Candidates must complete 22 units to gain this qualification

(Depending on the specialist steam chosen)

·     12 common core units; plus

·     6 specialist core steam units – Database Administration or Help Desk; plus

·     4 elective units – can be from any other core stream not already selected, and/or, any Information and Communications Technology Training Package (3 may be from Certificate III), and/or any other Training Package.

Traineeships are available for new and existing part-time and full-time permanent staff and existing workers who do met the eligibility criteria (contact your local NAC for further details)

Traineeship Funding: User choice funding available through STS.  (Refer to your NAC for all details on incentives).  Tuition fees apply.

Traineeship training – the STS trainer comes to your workplace once every 2 weeks and spends 2 hours with you, doing face to face training.  In between training visits, you work on your workbooks and complete activities and workplace projects.  You have access to your trainer via the internet, phone and fax.

Course Duration –     Traineeship – 2 years full time or 4 years part time or school based.

Independent Studies: Austudy Approved 25 weeks full time study

(all courses are competency based and can be completed earlier if desired)

Cost:                           $3500.00 (payment plans can be negotiated for self funding students)

This price includes a 12 month subscription to Online Training through Learn Key for A + certification and Microsoft Certification.                

You will be supplied at not cost all of the workbooks, which are required

Training Delivery: An individualised training plan is created at the beginning of the training program.  At this time, we will negotiate where, how and when you are going to do the training.

* Please refer to our student handbook or website for more details.

Please call Philippa on 0419 679 415 to help get you started!