Certificate IV in Business Administration
(This page is currently being trailed and will be changed on a regular basis - please send feedback to sts.training@bigpond.com)

To complete this qualification, you must complete the assessment activities for 10 units.

There are a variety of resources used to complete this course.

1.    All workbooks will be posted to you, so that you can work with paper copies

2.    As a distance student, you will have contact with your trainer via email or phone

3.    As a distance student, you can request one on one training sessions, which will be conducted usually via OnLine Conferencing software

 Don’t forget to refer to the resources we have put on the Internet for you.

We have a number of learning videos to help you - you can view these at any time - www.sts-training.com/videos

We have also created a simulated business - so that you can have access to policies and procedures - www.findyourfeet.com

Getting Started

Welcome to your studies – BSB40507 - Certificate IV in Business Administration

Getting ready to study		It’s time to start studying, before you start, take the time to get organised. · Think about when you are going to be able to study, set aside time to work on your assignments. · Create a new folder on your computer to save all of your documents, and make sure that you backup your work. · Don’t forget to use the Internet to research topics · Find a mentor in your workplace, who is willing to discuss issues with you, as they are presented from time to time in the workbooks. If you are not currently in a workplace or can not find a friendly mentor – then your trainer will also be your mentor.
Core Unit
BSBADM405B	Organise meetings	&: Using the workbook Complete Activities and Assessments
BSBADM406B	Organise Business Travel	&: Using the workbook Complete Activities and Assessments
bsbitu401a	Design and develop complex text documents	Watch the video – Ergonomics Watch the video – Typing Skills &: Using the workbook Complete Activities and Assessments
BSBITU402A	Develop and use complex spreadsheets	&: Using the workbook Complete Activities and Assessments
bsbwrt401a	Write Complex documents	&: Using the workbook Complete Activities and Assessments
Elective Units
BSBCUS401A	Coordinate implementation of customer service strategies	&: Using the workbook Complete Activities and Assessments
BSBCUS402A	Address customer needs	&: Using the workbook Complete Activities and Assessments
BSBCMM401A	Make a presentation	&: Using the workbook Complete Activities and Assessments
BSBADM409A	Coordinate business resources	&: Using the workbook Complete Activities and Assessments
BSBRES401A	Analyse and present research information	&: Using the workbook Complete Activities and Assessments

 If you have already completed any of these units at another college – you can have Credit Transfer – just send us a
copy of your Academic Transcript.

If you have the skills already – you might like to apply for Recognition of Prior Learning – discuss this with your trainer

If you do not have a copy of Microsoft Office on your computer – you can download OpenOffice an open source
suite of programs that will do a very similar job.